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FAQs

Frequently asked questions.

Last updated: April 2026
What services do you offer?
We offer three core services: Websites (custom design and development), Brand Identity (logo systems, visual language, guidelines), and Graphic Design (pitch decks, collateral, packaging, print, social content). We also offer white-label services for agencies and studios.
How much does a project cost?
Every engagement is scoped with a fixed price and a clear timeline before work begins. We do not bill hourly. We do not add surprise fees. Tell us what you need and we will give you a straight number, usually within a day.
How fast do you deliver?
We move fast because we stay small. Most projects see a design direction within 24 to 48 hours of kickoff. Full project timelines vary: a single deliverable can be done in days, a full brand and website build takes four to six weeks.
Do you require contracts or retainers?
We scope each engagement with a clear agreement, but we do not lock clients into long-term retainers unless they want one. Most engagements are project-based with a defined scope, price, and timeline.
Who does the work?
The people you talk to are the people designing your project. No juniors. No handoffs. No outsourcing.
Do you offer refunds?
All sales are final. No refunds. Payment is due in full before work begins. We invest significant time, resources, and strategic attention from the first day of every engagement.
Can you work under our brand name?
Yes. We operate white-label engagements for agencies, studios, and firms that need overflow capacity or specialized execution. NDA-ready. No public attribution. Learn more about white-label work.
How do we get started?
Visit our Start a Project page and tell us what you are working on. Or book a 30-minute call. Or email us at hello@theprojektco.com. We are usually back within a day.